Buurtzorg, a large Dutch nursing care provider, is a good example of an organization running with Teal management structures and practices. Buurtzorg (the name means neighborhood care in Dutch) was founded in 2006 by Jos de Blok. He set up the company as a self-managing enterprise. Buurtzorg has a distinctive outlook on the nature of care. Its purpose is not to give shots and change bandages as efficiently as they can, but to help its patients live, as much as possible, a rich and autonomous life. Its competitive advantage is the way it fulfills that purpose, with self-organization and wholeness.
Sharda Nandram explored behind the scenes of Buurtzorg Nederland to learn about the organizational process and how the various staff and professionals work together. She applied the Grounded Theory Methodology, a research method that results in the formation of new theories. Nandram calls her theory, ‘Integrating Simplification’. The main concern in the study was: ‘what does an organization (Buurtzorg) do, to deliver services that are fulfilling the client’s/customer’s needs and how does it design and organize its activities for realizing a client focused service‘. The core dimensions where the principles of the theory emerged to solve the main concern will be addressed in the following Infographic.